Terms and Conditions

1. Introduction

Welcome to Restaurante A Lagosteira. By accessing our website or using our services (such as bookings, takeaway orders, or online contact), you agree to these Terms and Conditions. We recommend reading this document carefully.

2. Bookings

• Bookings can be made online, by phone, or in person.
• All bookings are subject to availability and are only valid after confirmation from the restaurant.

3. Takeaway Orders

• Takeaway service is subject to menu availability and kitchen operating hours.
• The restaurant reserves the right to refuse orders during peak hours.
• All prices are in euros (€) and include VAT at the legal rate in force.

4. Payments

• We accept cash and debit/credit card.
• For services requiring advance payment (such as events or special menus), payment may be requested at the time of booking.

5. Privacy Policy

By providing your personal data (e.g., when making a reservation or contacting us), you agree to our Privacy Policy, available at Privacy Policy.

6. Customer Conduct

• All customers are expected to behave respectfully while on the premises.
• The restaurant reserves the right to refuse service to customers who behave inappropriately.

7. Intellectual Property

All content on the website and social media of Restaurante A Lagosteira (texts, images, logos, etc.) is the exclusive property of the restaurant or third parties with appropriate authorisation, and may not be used without prior consent.

8. Changes to Terms

The restaurant reserves the right to modify these Terms and Conditions at any time. Changes will be published on the website and take effect immediately.

9. Contact

For any questions related to these Terms and Conditions, you can contact us at:

• Phone: +351 289 501 679
• Email: restaurante.alagosteira@gmail.com

10. Reservation Policy and SMS Communication

10.1 Reservation Confirmation

When making a reservation at our restaurant, the customer may receive an SMS confirmation message with the reservation details.

10.2 Reservation Status Updates

If there are any changes to the reservation status (confirmation, cancellation, or modification), a new SMS may be sent to keep the customer informed.

10.3 Message Costs

SMS messages are sent free of charge to the customer, with no additional fees applied.

10.4 Customer Responsibility

• The customer must ensure that the provided phone number is correct and able to receive notifications.
• The restaurant is not responsible for undelivered messages due to network issues or incorrect phone numbers.

10.5 Privacy and Data Protection

• Phone numbers provided for SMS communication will be used exclusively for reservation-related notifications.
• The processing of personal data complies with the applicable data protection regulations, namely the General Data Protection Regulation (GDPR).